Andy’s Quick Hits (61): We are Terrible at Interpreting Emotions in Email — Even (Especially) from Friends

Photo 105866510 / Email © Vadymvdrobot | Dreamstime.com

Emojis have been with us for a while now and these also seem to serve as tools to portray subtle feelings and emotions replacing body language and tone of voice in short messages. Email has been with us for a longer time and we rarely use emojis in email or not as often at least. Especially in business contexts.

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Andy Hab

Andy Hab

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The brain and human behaviour, in business, society, learning, and health.